Chef gets ignored at Isuzu Bacolod, purchases a Mitsubishi Strada instead
“Don’t judge people by how they look” is a lesson everyone learns in kindergarten. And this is so true with today’s article.
A chef and restaurateur from Bacolod wanted to buy an Isuzu DMAX truck. However, since he was only wearing simple clothing he was ignored at Isuzu Bacolod.
Reinhard Celis, also known as Chef Jun Celis, is a famous chef and the owner of Virgelio’s Grill chain of restaurants. He is also a culinary consultant for many hotels and restaurants here and abroad, and also the director of a culinary school. A very simple and humble man as he was, he went to Isuzu Bacolod in his usual simple getup of shirt, shorts, and unbranded slippers. He was excited to purchase the sports vehicle from Isuzu Bacolod, but got the cold shoulder instead. When he arrived at their showroom, the salespeople did not entertain him and kept passing him on from one agent to another. He decided to ask the front desk officer instead how much the truck cost. However, the front desk officer did not answer him politely and made him wait for five minutes. Disappointed, he asked the security guard why they do not entertain customers who are only wearing simple clothing but the guard only smiled at him.
The Dailypedia contacted Chef Celis about the incident and he said that it seemed that they did not want to entertain him because of what he wore that day. However, even if he was not treated right, he just kept his calm and controlled himself from doing anything he would regret.
Saddened by the incident, Chef Celis left the showroom and called his bank instead. He ordered a Mitsubishi Strada and had it delivered at his doorstep.
Chef Celis tells the public in his post to not judge people by how they look. We are sure he definitely knows good customer service being a chef and restaurant owner himself. Too bad for Isuzu Bacolod, you just lost a sale. And unfortunately, maybe, you’ll lose more when people learn how you treat potential customers.