LTFRB “How’s My Driving” Hotlines: Are They Working?
Ever noticed that “How’s My Driving?” decal or sticker at the bumper part of the vehicle in front of you? This usually has a phone number of the authorized government agency and the operator’s contact information so people can easily report the misbehaving actions of the driver.
Here in the Philippines, we have the Land Transportation Franchising and Regulatory Board (LTFRB) who is “responsible for promulgating, administering, enforcing, and monitoring compliance of policies, laws, and regulations of public land transportation service” [wiki].
So, basically, here’s what you will see at the back part of every taxi, bus, jeepney, etc.:
“HOW’S MY DRIVING?”
LTFRB HOTLINE: 0921 – 448 – 777 /
(Operator’s Telephone Number)
“MAY REKLAMO KA?
ITAWAG SA LTFRB HOTLINES:”
0921 – 448 – 777 / (Operator’s Telephone Number)
What is the main purpose of this poster? To encourage travel safety and security so all those in front of the steering wheel would drive cautiously as to not draw complaints from other motorists or pedestrian.
I’m pretty sure a hefty percentage of the public has something to say about a driver they encountered today. You might have memorized their plate number so you can give to the authorized company and expect immediate action. And very small fraction would call to give favorable remark.
The Big Question:
Have you EVER tried calling one of those numbers? What response did you get? Or the line just kept on ringing and ringing and ringing until you’re left with a voice message that says, “Sorry, all lines are busy now. Please leave your message after the beep.”
- May Reklamo Ka? Editorial Photo; http://www.philstar.com/freeman-opinion/2013/01/14/896726/editorial-may-reklamo-ka
- Olivier Ochanine photo; https://www.facebook.com/photo.php?fbid=10154260328475063&set=a.10150151604605063.398566.645755062&type=1
- LTFRB duties & responsibilities; http://en.wikipedia.org/wiki/Land_Transportation_Franchising_and_Regulatory_Board_(Philippines)